Case Study
Building Active Health DPC Through Hint’s Direct Care Launch Bootcamp
April 2025
Practice Launch
~100% Patient Growth
in the first 3 Months
Introduction
Launching a Direct Primary Care practice can feel daunting, especially for physicians stepping away from traditional healthcare systems.
For Dr. Lizzie Williams, founder of Active Health DPC in King of Prussia, Pennsylvania, Hint’s Direct Care Launch Bootcamp transformed that uncertainty into confidence.
After leaving an organization that no longer aligned with her values, Dr. Williams set out to build a patient-centered model that reflected her belief in accessible, personalized care for active adults. Through Hint’s Direct Care Launch Bootcamp, Class of May 2025, she discovered the tools, structure, and community she needed to make launching her dream practice not just possible, but deeply fulfilling.
We go through medical school and have a lot of knowledge about medicine but not about business,” she shared. “That was my steepest learning curve.”
Challenges
Turning Vision into Reality
As she began mapping out her new practice, Dr. Williams realized that transforming her vision into a viable business would require new knowledge and structure. “There are some great resources about starting a DPC, but the attractive feature that Hint’s LaunchBootcamp offered is that it is a succinct pathway toward launching your DPC.”
She was seeking guidance on everything from entity formation and branding to EMR setup, finances, and compliance, all while staying focused on opening day.
The Launch Bootcamp Experience
A Structured Pathway and a Supportive Community
Each week of Bootcamp offers a structured deep dive into core topics from marketing to legal setup, combining education, accountability, and hands-on learning in a way that makes practice launch feel achievable. Paired with live discussions led by experienced DPC physicians and subject matter experts, participants gain practical tools and insights, including:
- Financial modeling templates developed by Zak Holdsworth, Hint’s CEO & Co-Founder, to forecast growth and track progress.
- Design guidance on optimizing clinical space within budget and compliance standards.
- Mentorship from physician-instructor Dr. Brad Brown, whose real-world DPC experience brought confidence and perspective to each session.
Together, these elements provide a clear roadmap from concept to clinic launch.
“It’s inspirational to see someone who’s done it successfully,” Dr. Williams reflects. “Each week my confidence grew."
Results
From Cohort Peers to Colleagues and Friends
While Launch Bootcamp provided the structure, but the real impact extended beyond the curriculum itself. “We all connected, followed each other, and encouraged one another,” Dr. Williams said.
The sense of camaraderie carried beyond the virtual classroom, inspiring participants to reconnect in person at DPC Summit, including one fellow participant who has become a close friend and collaborator. Together, they launched an accountability group to help other DPC physicians set goals and stay motivated. “That ongoing support has been one of the most valuable parts of this experience.”
Confidence, Growth, and Early Success
Since launching in April 2025, Active Health DPC has tripled its patient panel. The combination of Hint’s tool s and the Launch Bootcamp framework provided the infrastructure needed to sustain growth. Financial dashboards, enrollment automation, and marketing best practices enabled Dr. Williams to focus on patients rather than paperwork. This shift hasn't just impacted the bottom line; it has allowed Dr. Williams to practice the relationship based medicine she envisioned when she first left traditional healthcare.
Conclusion
A Launchpad for Lasting Change
Dr. Lizzie Williams’ journey reflects the mission to empower physicians with the tools, structure, and confidence to bring better medicine to their communities. By tripling her patient panel since April 2025, Active Health DPC is a primary example of how the right infrastructure allows a physician-entrepreneur to thrive.
It is this level of tangible success that has led Hint’s Direct Care Launch Bootcamp participants to consistently rate the program with an NPS of 92, confirming it as one of the most valuable resources for launching a DPC practice.
You can do it. Believe in yourself and surround yourself with those who also believe in you and who value what you're doing. What stands out about Hint is how much they genuinely care about helping us succeed. You can feel that they really care and are invested in us doing well. It’s not just about the bottom line—it’s about believing in this movement to make medicine better.”
To join the next cohort, sign up here.
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