Automate tasks for your busy admin team
Direct care organizations need more than payment processing. They need a system that supports how care is actually sold, delivered, and billed—from individual memberships and family plans to employer-sponsored programs, prepaid packages, and hybrid revenue models.
How Hint helps
Hint brings membership management, billing, invoicing, payments, and reporting together in one platform so organizations can scale without increasing administrative overhead.
COMMUNICATION FEATURES
Hint Chat
Collaborate in One Inbox
Message members through the portal and collaborate with your team in the same secure inbox, including staff-only team notes inside conversations for the handoffs patients never need to see.
SMS, Phone & Fax
Every channel, one workflow
Manage texts, calls, voicemail, and inbound faxes from a single inbox. Every conversation is organized for review and linked to the right member in one click.
Patient Context
Conversations stay connected
Every conversation is automatically connected to the patient record, giving your team the context they need across clinical workflows without asking patients to repeat themselves.
Team Workflows
Owned, assigned, answered
Clear ownership keeps conversations moving. Assign work, track open conversations, and help your team respond faster as volume grows.
Hint Chat
Collaborate in One Inbox
Message members through the portal and collaborate with your team in the same secure inbox, including staff-only team notes inside conversations for the handoffs patients never need to see.
SMS, Phone & Fax
Every channel, one workflow
Manage texts, calls, voicemail, and inbound faxes from a single inbox. Every conversation is organized for review and linked to the right member in one click.
Patient Context
Conversations stay connected
Every conversation is automatically connected to the patient record, giving your team the context they need across clinical workflows without asking patients to repeat themselves.
Team Workflows
Owned, assigned, answered
Clear ownership keeps conversations moving. Assign work, track open conversations, and help your team respond faster as volume grows.
Featured Marketplace Partners
Easily Enroll & Manage Members
Hint is the only HIPAA-compliant software that helps you nail the fundamentals of functional and integrative medicine membership management so that you and your team can spend more time and resources on patient care.
How Hint helps
Streamlined self-enrollment through branded online patient enrollment forms, and unlimited custom plans for each member tier, location or plan sponsor that fits their specific needs.
