Hint Clinical

Run your dream practice with Hint's DPC software

Hint Clinical combines Hint's core membership management and billing solution with a clinical application that includes the functionality of a modern EMR, practice management app, clinical calendar, and patient communications platform in one technology.

Explore Clinical Pricing

Sharla Clark, DO, Board-Certified Family Practice Osteopathic Physician
Clark Family Medicine

The clinical hub for your DPC

Hint Clinical has everything a Direct Care Practice needs to run smoothly, allowing clinicians to take their attention off the computer screen and focus on what truly matters - their patients.

Clinical EMR & Practice Management

An all-encompassing
practice dashboard

View your daily tasks, notifications, inventory, and schedule all at a glance with the customizable practice dash.

Intuitive patient
charting

With a clean, customizable interface and smart automation, clinicians can chart faster, reduce errors, and spend less time on administrative tasks.

Bidirectional Lab
Ordering

With direct integration into major labs, results automatically sync to patient charts, reducing manual entry, minimizing errors, and accelerating clinical decision-making.

Practice Management Features

Patient Onboarding

Self-Scheduling

Electronic forms

ePrescribe & dispense

Patient communications

Cloud-based app

Clinical Calendar

We're so happy to have booking links that list each provider who offers a specific appointment type!"

Monica Minjeur, DO
Radiant Clinic

Integrated Google Calendar

Sync your team's personal calendars with your Hint Calendar to ensure schedules are always up-to-date.

Advanced Booking Settings

Control your schedule with advanced notice requirements, booking limits, and appointment-type settings.

Multi-Location Support

Maintain organization across multiple practice locations, with site and clinic-specific scheduling.

Easy enrollment & document signing

Put your best foot forward with branded online patient enrollment forms and digital legal documentation in English & Spanish

Get paid accurately & on time, every time

Hint flags expiring payment sources, notifies you of failed charges, retries, and automates dunning & collections processes.

Offer membership plans that fit everyone

Special terms for an employer? Offering a family plan? Customize pricing by services, employer, age & more.

Popular Features

Schedule future plan changes for active members

Automated emails remind those who don’t finish enrollment

Provide affirming care with gender-inclusive enrollment

Use card readers and tie payments back to members

Add ancillary and one-time charges to member invoices

Control team access with role-based user permissions

Blog

See how Hint navigated the challenge of launching its clinical application in just 6 short months

Read the Article

Blog

Challenge Accepted: See how you can to start your dream DPC clinic in 90 days

Read the Article

In-App Patient Communications

I love the ability to manage and access incoming calls, texts, and emails all from the same app."

Clinical Beta User

Call & text - anytime,
anywhere

Port in your own phone number or we can set up a new business line for your clinic. Receive calls and texts directly to your mobile and office.

Integrated eFax

Never miss another fax. All of your inbound messages are organized for review, then simply assign to a member profile with one click.

Notifications of Member communications

Receive notifications for all of your important clinical communications, including lab alerts and member form submissions.

Always know how
you’re doing

Your dashboard keeps track of trends in your business, so you can make more informed decisions.

Identify areas of
improvement

The new Practice Pulse™ report suggests steps you can take to promote a healthy business.

Export your data with
ease

Extract and manipulate your data for accounting, advanced reporting & more.

Software that simplifies and scales

Clinical serves as your central hub, allowing you to connect to all aspects of your business and integrate with other technologies that help you operate your clinic and take care of your members.

One Tech to Run Your Practice

The most secure direct care platform

In 2020, the average cost of a data security breach in US healthcare reached $8.6M, and attacks on healthcare are on the rise, according to IBM. That’s why Hint has invested in the processes and technologies required to safeguard patient privacy and keep your data safe.

Request a Demo

Get an overview of the most popular features of Hint Clinical, and learn how you can get the most out of all that Hint has to offer.

Watch the Video (14:12)

Frequently Asked Questions

How long does it take to get onboarded with Hint Clinical?

It takes 30 days to get onboarded for new customers that do not need migration.

Onboarding is typically completed in several steps.

After submitting your onboarding form the admin user for your practice will have access to the platform and can begin configuring your Hint Clinical account that same week.

There are integrations for ePrescribing and electronic lab ordering/results that take an additional 1-2 weeks to finalize, but the admin user for your practice will have access to configure the account in the meantime.

Is there a patient portal?

Yes, members will have access to the Hint Member App where they can securely access their information from the practice.

Can Clinical support hybrid model practices?

Yes, hybrid practices can use Clinical to power the DPC side of their practice, but another solution will be needed to handle insurance claims.

Is there an app that can be downloaded for Clinical?

Hint Clinical is a cloud-based platform that can be accessed from an internet browser on any device with internet access including laptops, desktops, tablets or mobile phones; there is no mobile app.

Is there a merchant processor in the platform?

Stripe is integrated into the platform.

Can any other payment processors be integrated?

Not at this time, but we do plan to enable additional payment gateways in the future.

Is Clinical HIPAA-compliant?

Yes.

Can I connect my lab accounts into Clinical?

Yes, we can connect your lab accounts to Clinical for bi-directional ordering and electronic results.

How long does it take to set up labs?

It takes roughly two weeks to configure Quest lab accounts, and 30 days to configure Labcorp accounts from the time the request is submitted.

You'll be able to use the integrated fax feature to process lab results while waiting for your lab accounts to be verified.

How long does it take to set up e-prescribe?

It takes about 45 min to set up one user with EPCS authorization. Additional users take 15-30 minutes each, depending on prior use of id.me

What email provider should I use with Clinical?

Google Workspace is preferred, however Clinical can accommodate the email provider of your choice.

Can I share clinical data through the patient portal?

Yes, you can choose to share lab results and other clinical data with patients via the Clinical patient portal.

Does Hint support a Spanish experience for Spanish-speaking patients?

Yes, Hint supports a Spanish-language experience for Spanish-speaking patients. You can set Spanish as the default language or customize it at the patient level. Spanish is available in the Patient Portal, notifications (excluding clinical emails, appointment reminders, and 3rd party for applications), and online sign-up forms, ensuring a seamless experience. Plus, notifications and documents can be customized to fit your practice’s needs.