Expert-Led Onboarding

Start Strong. Go Live Faster. Grow with Confidence.

Get expert-led onboarding designed to help your clinic launch quickly, and set you up for long-term success. Choose the level of support that fits your team. Upgrade anytime.

Get Started

Essentials

Onboarding to Hint

Getting started with Hint includes our Essentials onboarding package, which is completely free and comes with everything you need to hit the ground running.

Every new practice is paired with a dedicated onboarding team and can take advantage of an optional 15-minute virtual kick-off call, plus up to one hour of private Zoom sessions for hands-on setup support.

Onboarding includes:

Guided Setup Checklist

Data Migration

Weekly Live Trainings

Email & Chat Support

Knowledge Base

Video Tutorials

Need to Move Faster? We've Got You.

Essentials gets you started, but paid onboarding gets you there faster.

If you're working against a hard launch date or migrating a complex patient panel, our paid packages give you a dedicated specialist in your corner. Our structured onboarding timeline is designed to take the guesswork out of every step and keep your launch moving forward.

1. Kickoff & Planning

Align on goals, timeline, and success metrics

Meet your onboarding lead (or team), review your clinic's workflows and priorities, and set your go-live timeline and next steps.

2. Setup & Configuration

Build your system to match how your clinic actually works

Configure your account and core settings, customize workflows, memberships, and operations, and follow a guided setup checklist to stay on track.

3. Data Migration

Securely bring your data into Hint

Prepare and submit your data for migration, work with our team to validate accuracy, and keep in mind that timelines vary — clinical data migrations may take 6+ weeks depending on readiness.

4. Training & Workflow Guidance

Get your team confident and ready

Join private Zoom sessions tailored to your workflows, get staff training and role-based guidance, and walk away with best practices to optimize your setup.

5. Go-Live & Beyond

Launch with confidence—and keep improving

Get go-live support during your transition, continued access to training, support, and resources, and ongoing optimization as your clinic grows.

Essentials Plus
$500

Perfect for teams that want guided support without slowing down

✓ Up to 4 hours of private Zoom sessions
✓ Optional kickoff call
✓ Personalized workflow guidance
✓ Help with configuration & setup
✓ Go-live readiness support

Premium
$800

For clinics that want a faster, more hands-on launch

✓ Up to 6 hours of private Zoom sessions
✓ 30-minute kickoff call
✓ Deeper implementation support
✓ Advanced workflow optimization
✓ Dedicated time for a smooth go live

Custom
Talk to Sales

For larger teams or complex implementations

✓ Dedicated onboarding team
✓ Fully scoped implementation plan (SOW)
✓ Tailored training & migration support
✓ White-glove onboarding experience

Compare Onboarding Packages

Essentials Plus $500

Premium
$800

For clinics that want a faster, more hands-on launch

- Up to 6 hours of private Zoom sessions
- 30-minute kickoff call
- Deeper implementation support
- Advanced workflow optimization
- Dedicated time to ensure a smooth go-live

Custom
Talk to Sales

For larger teams or complex implementations

- Dedicated onboarding team
- Fully scoped implementation plan (SOW)
- Tailored training & migration support
- White-glove onboarding experience

Get Started Today

[Hint AI] gets me away from tedious typing and allows me to focus more fully on my patients. It gives me more time to think about my patients and their needs. It opens up more bandwidth to advocate for my patients after visits. This really takes DPC to the next level.”

Dr. Sara Schuster
Strive Direct Health

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